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Frequently Asked Questions

Why should I make a booking with TravelMitro?

TravelMitro is a destination specialist having more than 3 years of experience in selling holidays to consumers. More than 10000 customers have travelled with our worldwide and been coming back to us for their holidays.

How can I book an activity?

Find your preferred activity or tour, select the relevant package, date and quantity, click ‘submit your query or book online’ and continue to the payment page. Let the experience begin!

After I make a booking, how long will I wait to receive my voucher?

Different activities have different confirmation times which are indicated in the activity details. Most activities are either instantly confirmed or confirmed within 48 hours.

What do I get after I book?

You will receive an Order Summary email, listing the activities you booked, as well as a separate email with your e-voucher attached.

I have booked an activity but I have not received a confirmation by email. What do I do?

Please first check your Spam folder then email

Is it possible for me to change or postpone the travel date once the booking is done?

Yes, it’s possible to make amendments in your travel arrangements. But make sure that you email us an amendment request and get it confirmed well in advance of your travel date. Also, please be informed that amendments will be accepted only in accordance with the respective tour’s terms and conditions.

Do you offer a selection of hotels or holiday packages?

Yes, we do offer a complete solution for holidays and packages as well, you can browse our website and submit your query or book online. We offer assistance to customize trips as well.

Which currencies does TravelMitro accept?

We display activity & package prices in INR. For all other currencies, you will be charged in USD.

How can I pay?

You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS, SWIFT or deposit cash Rs 1,99,000/- in adhereance to Income Tax ACT.

Is my payment secure?

You can be safe in the knowledge that we’re using third party secure payment gateways to process your payment. If you choose to ‘save card information’, your credit card and debit card details are tokenized and encrypted and stored securely with our payment gateways.